k1k Privacy Policy – How We Handle Your Personal Data

01 Who This Policy Covers

This Privacy Policy applies to every person who accesses k1k at k1k.onl — whether you are browsing without an account, a registered member, or a VIP player who has been using the platform for some time. It covers all interactions with k1k, including visiting the website, creating and managing an account, making deposits or withdrawals in PKR, placing bets on Cricket or other sports, playing slot games in the Game Lobby, and contacting k1k support.

By using k1k, you acknowledge that you have read this Privacy Policy and understand how your personal data is handled. This policy should be read alongside the Terms and Conditions, which together form the full agreement between you and k1k.

02 What Data We Collect

The personal data k1k collects falls into three broad categories: information you provide directly, information generated automatically by your use of the platform, and information from third parties such as payment processors.

k1k does not collect sensitive data such as biometric identifiers beyond what is necessary for CNIC verification, nor does it collect information about your religious beliefs, political views, or any other sensitive personal categories.

03 How We Collect It

k1k collects your personal data through the following means:

• Directly from you — when you register, complete KYC, make a deposit or withdrawal, contact support, or respond to a promotion.
• Automatically — when you browse or use k1k, technical data such as your IP address, device type, and session information is collected by the platform's systems. Cookies and similar technologies are also used — see Section 6 for details.
• From payment processors — when you make a deposit or request a withdrawal via JazzCash, Easypaisa, Raast, or bank transfer, the payment processor shares transaction confirmation data with k1k to reconcile your account balance.

04 Why We Use Your Data

k1k uses personal data only for purposes that are directly connected to providing and improving the platform. The specific reasons are listed below:

• Account creation and management — to set up your account, verify your identity at registration, and keep your account details accurate and up to date.
• Processing payments — to facilitate PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer, and other supported methods.
• KYC and fraud prevention — to verify that you are who you say you are, to comply with anti-money laundering requirements, and to detect and prevent fraudulent or abusive activity on the platform.
• Customer support — to respond to queries, resolve disputes, and assist with account-related issues in a way that is specific to your account history.
• Platform improvement — to understand how players use k1k, which game categories are most popular, and where the user experience can be made better.
• Responsible gaming — to monitor patterns that may suggest problematic gambling behaviour and to deliver relevant self-management tools or limits where appropriate.
• Promotions and bonuses — to check eligibility for offers, ensure bonus terms are applied correctly, and prevent multiple claims of the same promotion.
• Security — to detect suspicious login activity, protect your account from unauthorised access, and maintain the integrity of the platform.

k1k does not use your personal data to serve third-party advertisements or sell data-driven marketing profiles to outside companies.

05 Payments and KYC Data

Because k1k processes real-money transactions in PKR, payment and identity data requires particular care. Here is how k1k handles this category of data specifically:

• Your JazzCash account number, Easypaisa wallet details, Raast ID, or bank account details are stored only for the purpose of processing transactions and confirming that withdrawals go to your verified account.
• CNIC scans and selfie images submitted for KYC are stored securely and accessed only by authorised team members responsible for identity verification.
• Once KYC is approved, identity document images are retained for the minimum period required to meet our internal compliance obligations. They are not used for any other purpose.
• Full payment card numbers are never stored on k1k's systems. Card processing, where applicable, is handled entirely by the payment processor.

06 Cookies and Tracking Technologies

k1k uses cookies and similar technologies to make the platform work properly and to understand how it is being used. Here is a breakdown of the types of cookies in use:

• Essential cookies — these are required for the platform to function. They handle things like keeping you logged in during a session, remembering your language preference, and maintaining your bet slip. You cannot opt out of these without breaking core platform functionality.
• Analytics cookies — these help k1k understand aggregate usage patterns — for example, which game categories are visited most, how long sessions typically last, and where users tend to drop off in the registration flow. This data is used in aggregate form and is not linked back to individual identities.
• Functional cookies — these remember your preferences, such as display settings, so you do not have to reset them every visit.

k1k does not use third-party advertising cookies or tracking pixels that report your behaviour to external advertising networks. You can manage cookie preferences through your browser settings, though disabling essential cookies will affect platform performance.

07 Third-Party Sharing

k1k does not sell personal data. Data is shared with third parties only where it is strictly necessary for the platform to operate. The categories of recipients are:

• Payment processors — JazzCash, Easypaisa, Raast, and banking partners receive transaction data necessary to process deposits and withdrawals. These providers operate under their own privacy and data security obligations.
• Game providers — when you play a slot game or live game, the game provider's software runs within k1k. Game providers may receive a session token and game-related data but do not receive your full personal profile or payment details.
• KYC and identity verification services — where k1k uses a third-party service to assist with document verification, only the data necessary for that specific check is shared.
• Legal and regulatory obligations — k1k may be required to disclose data in response to a valid legal process, court order, or where there is a genuine suspicion of financial crime. In these cases, data is disclosed only to the extent legally required.

08 Data Storage and Security

k1k takes the security of your personal data seriously. The measures in place include:

• Data transmitted between your device and k1k is protected using TLS encryption.
• Stored data — including account details, payment records, and KYC documents — is held on secured servers with access restricted to authorised personnel only.
• Passwords are stored in hashed form. k1k staff cannot see your password in plain text.
• Internal access to personal data is role-based — team members can only access the data relevant to their specific function, such as support staff being able to view account details but not full payment records.
• k1k conducts periodic reviews of its security measures and updates them as threats evolve.

While k1k applies strong security practices, no online platform can guarantee absolute security against all possible threats. You also play a role in keeping your account safe — use a strong, unique password for your k1k account and do not share your login details with anyone.

09 Data Retention

k1k retains personal data only for as long as it is needed for the purpose it was collected, or as required by applicable obligations. The general principles are:

• Active accounts — data is retained for the full period your account remains active on k1k.
• Closed accounts — after an account is closed, certain data — particularly transaction records and KYC documents — is retained for a defined period as required for financial record-keeping and fraud prevention purposes.
• Support communications — records of support interactions are retained for a reasonable period to allow follow-up and dispute resolution.
• Analytics data — aggregate, anonymised analytics data may be retained indefinitely as it cannot be linked back to individual users.

Once the applicable retention period expires, personal data is deleted or anonymised securely. If you would like to know the specific retention period for a particular type of data, contact k1k support.

10 Your Rights

As a k1k user, you have the following rights in relation to your personal data. To exercise any of these rights, contact k1k support using the details in Section 13.

11 Children's Privacy

k1k is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If a minor has registered on k1k using false information, their account will be suspended immediately upon discovery and any deposits returned after review.

If you believe a minor has created an account on k1k, please contact support immediately so the matter can be investigated and resolved as quickly as possible. It is also the responsibility of adults to ensure that minors in their household cannot access their k1k account or any device where k1k is open and logged in.

12 Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in how k1k operates, improvements to security practices, or other relevant developments. When changes are made:

• The Last updated date at the top of this page will be revised to reflect when the change was made.
• For changes that materially affect how your personal data is used, k1k will notify registered members via the email address on their account before the new version takes effect.
• Continued use of k1k after any update takes effect constitutes your acceptance of the revised Privacy Policy.

We recommend checking this page periodically so you are always aware of how your data is being handled. If you have any questions about a specific change, contact k1k support and we will be happy to explain.

13 Contact Us

For any privacy-related query, data access request, or concern about how k1k handles your personal information, you can reach the k1k support team at any time. All privacy requests are handled by a dedicated team member and you will receive an acknowledgement promptly.

You can also review our Terms and Conditions and Responsible Gaming pages for related policies that govern your use of the k1k platform.